|Title:||Quality Assurance Analyst - IT - 1st Shift|
Establishes, implements and maintains quality assurance environment and procedures to enable successful release of developed or configured software applications used in the production of PGT products.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but not limited to the following:
Review functional and design specifications to ensure full understanding of individual deliverables. Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Establish/maintain and facilitate processes and procedures to test software prior to release into the production environment by the PGT Software Services Department. Use automated and manual testing methods such as integration testing, functional testing, load testing and regression testing where required.
Create, maintain, and execute test plans, scripts, and scenarios based on requirements/designs or existing software functionality.
Evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to establishment guidelines: Writes, revises, and verifies quality standards and test procedures for program design and product evaluation to attain quality of software economically and efficiently.
Analyze anddocument defects detected during test execution in the company’s change management system. Make recommendations to improve software applications, product configurations, and/or processes.
Collaborates with developers, vendors, internal/external customers, and UAT team to research and identify issues, share knowledge and perform test activities related to product configurations and software applications.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s degree in Technology or Business-related degree.
3+ years of experience as a Quality Assurance Analyst and/or as a Business Analyst in software development or computer related field.
Strong computer skills.
Proficiency in Microsoft Office applications and other software development tools.
Experience with Microsoft BI Stack is a plus.
Experience in Manufacturing industry is a plus.
Strong written and verbal communication skills is essential.
Relationship building is critical to the success of this position. Must be able to maintain relationships with users with limited levels of expertise while simultaneously maintaining relationships with technical development staff.
Strong critical thinking skills; use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Attention to detail and ability to develop and follow procedures required.
Ability to work effectively with internal and external groups with different levels of technological knowledge.
Requires strong analytical and problem-solving skills to work effectively in a cross-functional team environment.
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS/WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Usual office environment with frequent keying/typing, sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone and Skype.
The job is typically performed under comfortable working conditions in an air-conditioned office environment.
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